We’re here to help and we’d love to hear from you.

For order support, product questions, or general inquiries, you can reach us by email or chat, and we’ll do our best to respond within 12 to 48 hours.

Email: help@kimsbasket.com
Support Hours: Mon–Fri, 9:00 AM–6:00 PM (GMT+9)

For faster support, please include your order number and the email used at checkout.

Thank you for being our byeol!